Products that call to leave pre-recorded messages:
* Rapid Rabbit Auto Dialer
* Falcon Telephone Notification System
* Octopus Xtreme Auto Dialer
(see products in red below) |
Products that call for an agent to speak to someone live:
* Cheetah Power Dialer
* Piranha Predictive Dialer
* Spider Web Dialer
(see products in blue below) |
| |
Automatically calls to deliver
pre-recorded messages |
Rapid Rabbit
Auto Dialer |
Falcon
Telephone Notification System |
Octopus
Auto Dialer |
| Price |
$399 |
From $999 for 4 lines (with new board) |
From $1,349 for 4 lines (with new board) |
| Features: |
|
|
|
| Number of lines dialing |
1 line only |
From 1 to 150 lines |
From 1 to 150 lines |
| # of calls per hour (if brief message) |
About 60 to 90 calls |
About 60 to 90 calls per line |
About 60 to 90 calls per line |
| Answering machine detection |
Yes |
Yes |
Yes |
| Do Not Call Scrubber |
No |
No |
Yes |
| Can activate remotely by telephone |
No |
Yes |
Yes |
| Can operate remotely by PC |
Yes |
Yes |
Yes |
| Multiple Campaigns |
No |
No, but can stack up to 5 sequential lists |
Yes, 10 campaings dialing at one time |
| Called party can press 0 to speak live |
No |
No |
Yes |
| Called party can leave voice message |
No |
No |
Yes (it can be automatically emailed) |
| Called party can press 1 to repeat |
Yes |
Yes |
Yes |
| Type of PC needed |
Desktop or Laptop PC |
Desktop or Rackmount PC |
Desktop or Rackmount PC |
| Operating System required |
Windows XP or Vista (not Vista Basic) |
If Dialogic use XP-If PIKA use XP or Vista |
If Dialogic use XP-If PIKA use XP or Vista |
| Brand of Voice Board required |
Uses included Speedy Dialer |
Dialogic or PIKA |
Dialogic or PIKA |
| |
Calls fast for agents
to speak to people live |
Cheetah
Power Dialer |
Piranha
Predictive Dialer |
Spider
Web Dialer for Online CRMs |
| Price |
$399 per agent |
1 Agent=$999 - scalable up to 24 Agents |
$399 per agent |
| Features: |
|
|
|
| Number of lines dialing |
1 line only |
Multiple lines per agent, up to 48 lines |
1 line only |
| # of calls compared to manual dialing |
Approximately 2 to 3 times as many |
Approximately 4 to 6 times as many |
Approximately 2 to 3 times as many |
| Leaves pre-recorded messages |
If agents clicks recording |
On answering machines only |
If agent clicks recording |
| Number of agents talking live |
1 per Cheetah, may network |
Up to 24 Agents per system |
1 per Spider |
| Can record conversations |
Yes, click Record button |
Yes, click Record button |
Yes, click Record button |
| Supervisor may monitor/coach calls |
No |
Yes |
No |
| Data screen pops up on agent monitor |
Yes, when dialing |
Yes, when live person says "Hello" |
Yes, when dialing |
| Reminder calender |
Yes |
Yes |
Yes |
| Do Not Call Scrubber |
Yes |
Yes |
Yes |
| Type of PC needed |
Desktop or Laptop PC |
Desktop or Rackmount PC |
Desktop or Laptop PC |
| Operating System required |
Windows XP or Vista (not Vista Basic) |
Windows XP or Vista (not Vista Home) |
Windows XP or Vista (not Vista Basic) |
| Brand of Voice Board required |
Uses included Speedy Dialer |
PIKA |
Uses included external Speedy Dialer |
